Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

• Name
• Email address
• Phone number
• Company name
• Message content submitted through our contact form
• Usage data (pages visited, browser type, IP address) collected automatically

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Schedule consultations and follow up on service requests.
• Send transactional and informational communications, including via email and SMS.
• Improve our website and service offerings.
• Comply with applicable legal obligations.

3. SMS and Phone Communications

If you provide your phone number through our contact form and check the SMS consent box, we may use your phone number to send you SMS (text) messages related to our services, including follow-up communications, appointment reminders, and informational updates.

• Purpose: Phone numbers are collected solely for sending informational and service-related SMS messages from Dolphin Web Dynamics LLC.
• No third-party marketing sharing: We do not sell, rent, or share your phone number with third parties for their own marketing purposes.
• Opt-out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive no further SMS messages unless you re-enroll.
• Help: Reply HELP to any SMS or contact us directly for assistance.
• Message and data rates may apply depending on your mobile carrier and plan.
• SMS consent is never a condition of purchasing any goods or services from us.

Our SMS messaging is delivered via Twilio. By opting in, you acknowledge that your carrier may charge standard message and data rates.

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service providers who assist us in operating our business (e.g., email delivery, SMS platforms, CRM tools), under confidentiality obligations.
• Legal authorities when required to comply with applicable law, court order, or legal process.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data by contacting us at the information below.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve your experience and analyze usage patterns. You can disable cookies in your browser settings; however, some features of the site may not function correctly.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of SMS or marketing communications.

To exercise any of these rights, contact us using the information in Section 9 below.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: